Frequently asked questions

CosmoVPN is a VPN app for Android, iPhone and iPad, Windows, macOS, Android TV and Linux. It encrypts your connection and sends it through our servers, so you can use the internet privately and get past restrictions.

Yes. You can use CosmoVPN for free on our free servers, with ads and time-limited connections: when the time is up, just connect again. Premium removes the ads, gives you much longer connections and unlocks the Premium servers.

CosmoVPN is built on WireGuard. In the app settings you can choose Auto, WireGuard, CosmoGhost or CosmoShield. CosmoGhost is made for heavily censored networks and CosmoShield is hard for networks to detect or block; Auto picks the mode that works best on your network.

We do not log the websites you visit, your DNS requests or the content of your traffic. To run the service we keep basic connection records, such as which device connected to which server and when.

Yes. Your traffic is encrypted between your device and our server, so other people on the same Wi-Fi cannot read it.

No, you can connect as a guest. You need a free account to get Premium: Premium belongs to your account, so it works on every device where you log in.

On up to 5 devices. If you sign in on one more device, the device that signed in longest ago is signed out. You can see and remove your devices on the My account page.

On the log in page choose "Forgot password". We e-mail you a 6-digit code that works for 15 minutes; enter it and choose a new password.

Open the Delete account page, log in and confirm. You are signed out on every device at once and your personal data is erased after 30 days. Deleting the account does not cancel an App Store or Google Play subscription: cancel it in the store first.

Premium is bought in the CosmoVPN app on iPhone or iPad (App Store) or on Android (Google Play). Choose 1, 6 or 12 months. Then log in with the same account on your other devices, including Windows, macOS and Linux.

Subscriptions renew automatically until you cancel them in the store you bought from. iPhone and iPad: Settings > your name > Subscriptions. Android: Play Store > profile > Payments & subscriptions > Subscriptions. After you cancel, Premium stays until the end of the period you paid for.

Payments are handled by Apple and Google, so refunds are requested from them: for Apple at reportaproblem.apple.com, for Google in your Google Play order history.

Yes. Premium belongs to your CosmoVPN account, so log in with the same account on your other devices. To change or cancel it, use the store you bought it from.

Open the app, log in with the same account and tap "Restore purchases" on the Premium screen. Your plan is checked with the App Store or Google Play again.